Spruce Hill Manor Policies
Minimum Age of Guests
- 8 years of age
- The default time on our reservation software is 4:30 PM but please feel free to enter a preferred check-in time in accordance with your personal schedule. We are happy to accommodate early or late arrivals as long as we have advanced notice. Guests are welcome to drop off luggage before check-in.
- Although check-out time is 11 AM, we accommodate departures no matter how early and do our best to extend your check-out time as late as possible. We are always available to assist with luggage, call and wait for taxis and provide breakfast according to your schedule. Guests are also welcome to store luggage before check-in and after check-out. Cars, however, must be removed from the drive-way at 11 AM on the day of check-out.
- Rates are based based on single/ double occupancy. An additional guest after the second will be charged an additional $40.00 per night.
- We do not have any group rates and we limit group bookings to a maximum of three rooms per group and a maximum of 6 people per group.
- There is a $35 cancellation fee and a normal requirement of 5 days notice or a special events requirement of 30 days notice for conventions, graduations, sports events, extended stays and holidays. No shows or less than the above notice will result in a charge equal to the entire amount of the reservation unless we can rebook the room. We do not double book therefore, there are no refunds for early departures or shortened stays within the 5 or 30 day time frame required for cancellation and/or once the guest has checked in.
- We have 3 spaces available 24/7 in our driveway on a first come first serve basis beginning with a 4 PM or later check-in time. Cars in the driveway must be removed by 11 AM on the day of check-out. Please, NO TRUCKS OR LARGE VANS. One car is permitted per room in the driveway. On-street parking is unlimited and free from Friday at 4 PM to Monday morning at 10 AM. Monday through Friday between 10 AM and 4 PM there is a 2 hour parking limit during which time cars must be moved to the other side of the street after 2 hours.
- We cannot accommodate pets - sorry !
Our most important policy is always the comfort, safety, convenience and enjoyment of our guests whose satisfaction is insured by our money back guarantee.